Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website brittongarrett.com and the professional services provided by BrittonGarrett LLC ("we," "us," "our," or "Provider"). By accessing the website, submitting an inquiry, or engaging our services, you agree to these Terms.

1. Services

BrittonGarrett LLC provides software development, application development, website design and development, website redesign, and business software consulting services. Specific deliverables, scope, timelines, and pricing are set forth in individual proposals, statements of work, or agreements provided to the Client.

2. Engagement Process and Pricing

Our current standard offerings include:

• Website redesigns — flat fee of $550 per project (subject to scope)
• Monthly website management retainers — $50 per month (covers minor updates and small fixes)

Other services, including custom application development and consulting engagements, are quoted on a project-by-project basis and may use fixed-price, time-and-materials, or retainer models as agreed in writing.

All engagements begin with a discovery discussion or proposal. We may develop preliminary work or previews to demonstrate value prior to formal agreement. A deposit or full payment is generally required before final delivery or transfer of files.

3. Revisions and Post-Delivery Support

Unless otherwise agreed in writing:

• Clients receive up to 14 days after delivery to report minor bugs or issues requiring fixes at no additional charge.
• Requests after the 14-day window, or requests for new features, substantial changes, or additional work, will be quoted separately.
• Monthly retainers ($50/mo) cover ongoing small bugs, fixes, and minor updates as defined in the retainer agreement.

4. Client Responsibilities

To enable timely delivery, you agree to:

• Provide accurate and complete information, content, access credentials, and feedback in a timely manner
• Respond to reasonable requests for decisions or approvals within agreed timeframes
• Ensure that any materials you provide do not infringe third-party rights

Delays caused by the Client may result in extended timelines and, in some cases, additional fees.

5. Fees and Payment

Fees are as quoted in proposals or as published on our site for standard packages. Payment is due according to the schedule in the applicable agreement (often 50% deposit to begin, balance on completion or approval of preview).

Payments are processed securely through Stripe. You agree to pay all fees in U.S. dollars. Late payments may result in suspension of work or additional charges.

6. Intellectual Property

Upon receipt of full payment for the applicable deliverables, the Client receives all right, title, and interest in the final work product created specifically for that engagement (the "Deliverables"), excluding any pre-existing materials, tools, frameworks, or code owned by Provider.

BrittonGarrett LLC retains a perpetual, non-exclusive, royalty-free license to display the Deliverables in its portfolio, case studies, website, and marketing materials, unless otherwise agreed in writing.

7. Disclaimers and No Guarantees

Services are provided using professional skill and care. However:

• We do not guarantee specific business results, revenue, rankings, or outcomes from the services.
• Timelines and estimates are provided in good faith but are not binding guarantees.
• We are not responsible for the performance, security, or availability of third-party services, hosting, APIs, browsers, or devices.
• The website and any deliverables are provided "as is" except for the limited support window described above.

8. Limitation of Liability

To the maximum extent permitted by law, BrittonGarrett LLC's total liability arising out of or related to any engagement or these Terms shall not exceed the total fees actually paid by the Client to Provider in the twelve (12) months preceding the claim.

In no event shall we be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, loss of data, or business interruption, regardless of the cause or theory of liability.

9. Indemnification

You agree to indemnify and hold harmless BrittonGarrett LLC from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the services, your content, or your breach of these Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the services shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted on a confidential basis and may be held remotely or in a mutually agreed location. Each party shall bear its own costs and attorneys' fees. Judgment on the award may be entered in any court having jurisdiction. This arbitration clause does not prevent either party from seeking provisional injunctive relief in court to protect intellectual property or confidential information.

11. Termination

Either party may terminate an engagement for material breach upon written notice if the breach is not cured within a reasonable period after notice. Upon termination, you remain responsible for payment for work performed to date. Provisions that by their nature should survive (including IP, limitation of liability, governing law, and arbitration) will survive termination.

12. Entire Agreement

These Terms, together with any written proposal or agreement between the parties, constitute the entire agreement concerning the subject matter and supersede all prior agreements or understandings. No modification shall be effective unless in writing and signed by both parties.

13. Contact

Questions about these Terms should be sent to: